Privacy Policy

Sahal Travel and Tours Inc.

Effective Date: October 22, 2025

Sahal Travel and Tours Inc. is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and protect personal information when customers use our travel services, visit our website, or communicate with us by phone, email, or SMS.

1. Information We Collect

Depending on the services requested, we may collect:

• Full name and contact information

• Telephone number and email address

• Travel dates, destinations, and booking details

• Passport and travel document information when required

• Visa application information and supporting documentation

• Billing and payment information

• Customer service communications and SMS consent records

2. How We Use Personal Information

We use personal information to:

• Process flight, hotel, and travel reservations

• Assist with visa applications and travel documentation

• Send booking confirmations and itinerary updates

• Provide travel reminders and customer service

• Respond to customer questions and requests

• Send promotional travel offers where customers have provided the required consent

• Meet applicable legal and regulatory obligations

3. Sharing Personal Information

We may share necessary personal information with airlines, hotels, travel service providers, visa processing authorities, payment processors, and service providers involved in fulfilling customer requests.

We do not sell customer personal information.

SMS consent is not shared with third parties or affiliates for their marketing purposes. Mobile opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes.

We may use service providers, including messaging platforms, to deliver messages on our behalf under appropriate privacy and security protections.

4. SMS Communications

Customers who consent to receive SMS communications from Sahal Travel and Tours Inc. may receive booking confirmations, travel reminders, visa application updates, customer support messages, and promotional offers if separately authorized.

Message frequency varies. Message and data rates may apply.

Customers may reply STOP at any time to unsubscribe from SMS communications. For assistance, reply HELP or contact us at 778-314-1965.

5. Protection of Personal Information

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or loss.

6. Data Retention

We retain personal information only as long as necessary to provide our services, maintain required business records, and comply with applicable legal obligations.

7. Customer Privacy Rights

Customers may contact us to request access to or correction of their personal information, or to ask questions about how their information is handled, subject to applicable laws.

8. Contact Information

Sahal Travel and Tours Inc.

Phone: 778-314-1965

Email: sahaltravel4@gmail.com

Website: https://sahaltravel.ca

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with an updated effective date.